FAQ

Frequently asked questions

Download the Airshipt app

Airshipt provides the best rate comparing with others global sites, you will earn points for each ticketing. Most attractive thing is you can be able to save your price by carrying shipment with you.

Airshipt has lots of Airlines attached with their systems with lots of variations. This booking platform is automated and authentic to purchase your ticket instantly.

Ticket refund service depends on airlines. You will get this information in the inventory details. If any airlines allow refundable, you can do this.

You can pay using international Visa, Master Card, PayPal, Amex Card, Crypto currency and local payment gateway.

No, traveler can purchase air tickets from Airshipt app only. We don’t sell any tickets in offline or in any other places.

Of course, we have 24/7/365 customer service to solve any type of service you want.

After integrating Airlines API, every suppliers and Airlines check the systems and test all data. They put the system live only when the platform passes the test. So, this is very secure to purchase.

Airshipt Inc. is registered in the US in the state of Delaware and governed by US laws.

Our stores are our life blood. At Airshipt stores, you will be able to drop and pickup products & envelopes. Stores are here to help you if you are a:

> Shopper: You can collect your products from our store

> Shipper: You can drop off your envelopes at our store

> Traveler carrying products: You will drop off the products you are carrying at our store

> Traveler carrying envelopes: You will drop off the envelopes you are carrying at our store

> Booked your flight with Airshipt and have questions

Unparalleled customer support promise: Our associates will be able to help and answer all your questions here, ensuring the highest standards of customer service.

Airshipt is a platform that allows shippers to ship products, parcels and documents worldwide from anywhere in the world and have it delivered to them by a traveler who is headed their receiver’s way. Shipping envelopes are 11*15 inches in size and rates start from $25 with a maximum weight of 2lb per envelope – international shipping truly re-imagined!

With Airshipt you can ship products, parcels and documents worldwide at the best prices. Pay the lowest shipping fees and enjoy real time tracking. You can only ship documents and clothing at this time. To place a shipping order please follow the steps below:

> Pack what you want to ship(limited to; max 2lb and only documents or clothing) in an Airshipt Flat rate envelope

> Download the app and pre-pay for the shipment

> Drop the package at one of our stores or kiosks

> A traveler carries your package

> Track it real-time and earn reward points for shipping with us

> Your receiver receives the package in 7-10 business days

 

All Airshipt envelopes are transparent and waterproof(once sealed). The envelopes are also made of soft but durable industry grade plastic to ensure maximum security. An Airshipt store associate will open and check your parcels before receiving it to increase safety measures.


  • No, your receiver does not need to meet the traveler in person to collect the envelope. As a matter of fact the traveler carrying the envelope does not even know the name and address of the receiver.

  • Your receiver can pick up the package from an Airshipt store. They will be notified when your package is delivered to their local Airshipt store/nearest Airshipt store to them. Or we will take care of the last mile delivery and ship the package to their address(mentioned by you when you placed the shipping order).

It depends on the country you are sending from and the country the package is going. To make international shipping simple we have designed an Airshipt Flat Rate envelope which is completely transparent and measures 9 x 15 inch. You can send shipments with a maximum weight of up to 2lb. Please see the “Flat rate” shipping rate chart below:

> Bangladesh-US

> US-Bangladesh

> US-India

> India-US

> Bangladesh-India

> India-Bangladesh

For carrying a shipment, every traveler must be verified through a biometric verification process with their Identification. This varies country to country and is governed by the laws applicable to the country, the traveler is a citizen or permanent resident of. However, without being verified, no traveler can carry shipments. Airshipt uses the services of third-party companies for this verification process.

At this time, you can only send:

> Documents

> Clothing

 

No, neither your or your receiver’s name and address is shared with the traveler carrying the package.

Airshipt manages their envelopes with unique QR codes that are tied to each envelope. This way, we do not let the traveler know the sender or receiver’s name or address. Last mile deliveries to your receiver are taken care by Airshipt employees or with the help of the local post office.

Airshipt envelopes are secure and transparent. Airshipt manages their envelopes with unique QR codes that are tied to each envelope. This way, we do not let the traveler know the sender or receiver’s name or address. Last mile deliveries to your receiver are taken care by Airshipt employees or with the help of the local post office.

Airshipt Inc. is registered in the US in the state of Delaware and governed by US laws.

Our stores are our life blood. At Airshipt stores, you will be able to drop and pickup products & envelopes. Stores are here to help you if you are a:

i. Shopper: You can collect your products from our store

ii. Shipper: You can drop off your envelopes at our store

iii. Traveler carrying products: You will drop off the products you are carrying at our store

iv. Traveler carrying envelopes: You will drop off the envelopes you are carrying at our store

v. Booked your flight with Airshipt and have questions Unparalleled customer support promise: Our associates will be able to help and answer all your questions here, ensuring the highest standards of customer service.

 

Our kiosks support our blood circulation and is at the heart of making international shipping easy and affordable. It will help us spread across cities, countries and ultimately continents at a cost-effective way, serving millions of customers with their international shipping needs. Airshipt kiosks are built for our shippers, fully digital, built with safe and secure materials. At an Airshipt kiosk, a shipper will be able to pick up envelopes and drop them off.

Not yet. We don’t have cash on delivery option, or we don’t accept cash for payment. We accept only digital payment which is easy, simple and secure.

Yes, we accept crypto payments, and you surely can pay via crypto currencies(that we support) given it is supported in your country and legal.

Unfortunately, no. Airshipt is an app-based platform only.

Please login in to the Airshipt app and go to the Menu tab. Under the Menu tab, please go to location and you will see all our store’s address. You can also view all our stores on our website, under the Locations tab.

Airshipt will never share any information with anyone or with any third parties without your permission. Please check our privacy policy for more details.

Airshipt is a platform that allows shoppers to shop for products from anywhere in the world and have it delivered to them by a traveler who is headed their way. The shopper can order from any international shipping website and have them delivered to them at the best shipping rates and real time tracking, while ensuring the product is authentic.

Shopper does not need to search for a product inside the Airshipt app. Just copy the desired URL of the product from any third-party website you want to order the product from and then paste the URL on your Airshipt app to move forward with placing an order.

With Airshipt you can order products from any international website and receive them at your doorstep, paying low shipping prices. Please see the steps to place an order successfully.

> Paste the URL of your desired product

> A traveler carries your product, and you can track it real-time.

> You are charged for the product, taxes and shipping once the traveler    

   uploads the purchase receipt

> Track it real-time and earn reward points for shopping with us

> Receive the product at your doorstep

> If you receive a wrong or damaged product, we will issue 100% refund

Unfortunately, no. You can only have one URL(i.e., one product) under one order.

Yes, you can select multiple quantities for one URL/product.


  • An Airshipt logistics associate will ensure the last mile delivery to have your product delivered to your doorstep. We also use local post office services to ensure the last mile delivery when we do not have an Airshipt logistics associate at your city.

  • You can pick up your product from an Airshipt store. You will be notified when your product is delivered to your local Airshipt store.

  • The shopper does not need to meet the traveler in person to collect their products.

Since traveler will buy the product from your given URL/link and will upload the purchase receipt, as a shopper you will have peace of mind knowing your product is the exact product you ordered and is authentic. An Airshipt store representative will also check your product(whether it matches the description you had provided) when we receive it from the traveler.

A shopper typically pays 25% of the product price as total fees. The breakdown is below:

> 10% goes out to the traveler as their carrying fee

> Payment processing fee ~3%, 4% Airshipt commission, product sales tax 8%(which is paid to traveler)



 

No, Airshipt does not take an advance payment. A Credit/Debit card must be added to your account to place request for a product.

When traveler buys your product and uploads the purchase receipt, the total order amount for your order will be automatically charged on the card you provide. No cash handling; simple, safe and secure.

We charge a flat exchange rate. There is no hidden charge. You can always see a detail breakdown of the charges before paying.

Unfortunately, no. If you changed your mind and decide to cancel a product after the payment has been charged from your added card, we will not be able to refund you the money.

Please be sure about what you are looking to purchase – before requesting a product. Once a traveler accepts to carry your product and uploads the purchase receipt(after buying the product) you will be charged and there is no refund policy at this time.

We only refund if the product you receive is damaged or does not match the description(on the URL or your notes) that you had provided when placing the order.

No, a shopper does not need to find a traveler. We are an open platform, and the travelers connect and accept requests for products they would like to carry.

Airport tax and duty are not handled by Airshipt. Travelers may need to pay tax or duty at the airport customs as required by law. Travelers will need to save receipts to get reimbursed by the shopper if they incur any taxes or duties. The shopper pays for the tax or duty(incurred by the traveler) to Airshipt when receiving the product, as you would do with most other traditional shipping company. If the shopper does not comply to pay for the tax or duty Airshipt will not release the product.

As soon as your traveler uploads the purchase receipt, you will get a tracking code and will be able to live track the order in real time.

Please login to our app and go to Coupon from the Menu tab. Please use these coupons when placing any order.

If your product information is same as the given URL and if the product is available, we have good number of registered travelers from which you are very likely to find someone who will be willing to carry your product.

But if still there is no traveler willing to carry your product, you will never be charged for an order unless a traveler accepts to carry the product and uploads the purchase receipt.

Airshipt Inc. is registered in the US in the state of Delaware and governed by US laws.

Our stores are our life blood. At Airshipt stores, you will be able to drop and pickup products & envelopes. Stores are here to help you if you are a:

> Shopper: You can collect your products from our store

> Shipper: You can drop off your envelopes at our store

> Traveler carrying products: You will drop off the products you are carrying at our store

> Traveler carrying envelopes: You will drop off the envelopes you are carrying at our store

> Booked your flight with Airshipt and have questions

Unparalleled customer support promise: Our associates will be able to help and answer all your questions here, ensuring the highest standards of customer service.

Our kiosks support our blood circulation and is at the heart of making international shipping easy and affordable. It will help us spread across cities, countries and ultimately continents at a cost-effective way, serving millions of customers with their international shipping needs. Airshipt kiosks are built for our shippers, fully digital, built with safe and secure materials. At an Airshipt kiosk, a shipper will be able to pick up envelopes and drop them off.

Not yet. We don’t have cash on delivery option, or we don’t accept cash for payment. We accept only digital payment which is easy, simple and secure.

Yes, we accept crypto payments, and you surely can pay via crypto currencies(that we support) given it is supported in your country and legal.

Unfortunately, no. Airshipt is an app-based platform only.

Please login in to the Airshipt app and go to the Menu tab. Under the Menu tab, please go to location and you will see all our store’s address. You can also view all our stores on our website, under the Locations tab.

Airshipt will never share any information with anyone or with any third parties without your permission. Please check our privacy policy for more details.

Airshipt is a platform that allows shippers to ship products, parcels and documents worldwide from anywhere in the world and have it delivered to them by a traveler who is headed their receiver’s way. With Airshipt you can travel the world and make money doing it. Simply upload your trip details and accept to carry product and package requests to start earning. Get paid for each item you carry and travel the world.

With Airshipt you can earn money carrying products, parcels and documents in the direction you are headed. Traveling has never been so rewarding!

> Choose to carry an envelope or product, or both

> Carry product? You purchase the product and carry it. Make sure it is not damaged and matches the specification listed by the shopper

> Carry envelope? Download our app and let us know how many you want to carry and when. Then visit our store and we will hand you the envelopes. Packages are all 2lb or less, packed in a clear envelope and contains documents or clothing. You are allowed to open and check before committing to carry

> Drop the product or envelope in your destination country’s Airshipt store. All Airshipt stores are located conveniently within 5 miles of the international airport

> Get paid for carrying and earn reward points redeemable for cash. The more you carry, the more you earn

 

Airshipt travelers earn money for every package they carry, be it a product or envelope. The traveler fee is set by Airshipt algorithm(depending on the sending and receiving countries and several other factors). You will see the carrying fee(the money you earn to carry) before you commit to accept or carry a package.

For products:

i. Traveler typically earns 10% as their carrying fee and a fixed 8% for sales tax incurred when purchasing the product.

For envelopes:

Flat rate depending on from and to. Please check our Ship option in app to check the different countries pricing. Traveler fee is 50% of the flat rate envelope shipping charge. Example, if we charge user $30 to ship envelope from US-India we will pay the traveler $15 to carry it.

Below are the routes and users will see rates in their currency:

1.Bangladesh-US

2.US-Bangladesh

3.US-India

4.India-US

5.Bangladesh-India

6.India-Bangladesh

The traveler pays for the product and any sales tax associated to it. But you will receive your carrying fee, product price including the sales tax paid after you make a successful delivery. The traveler can see the breakdown of the charges and how much they will receive for each product they successfully carry, before committing to carry.

A successful delivery is when a traveler delivers the envelope, package or product at an Airshipt store in the exact specification(product bought as described by shopper) and form(undamaged) it was meant to be shipped or carried.

Airport tax and duty are not handled by Airshipt. Travelers may need to pay tax or duty at the airport customs as required by law. The traveler is responsible to pay all custom Airport tax and duty as governed and appropriate by law. The traveler needs to save the custom duty and tax receipts to get reimbursed for when delivering the product at the Airshipt store.

Airshipt reimburses the traveler the tax or duties within 120 hours of a successful product delivery and them presenting valid custom receipts.

Deliver the envelope, package or product at an Airshipt store to complete a successful delivery and be paid for it.

Travelers get paid within 72 hours after delivering the product or package they carry. Payout goes directly to the PayPal email associated to their account. There is no cash handling.

A successful delivery is when a traveler delivers the envelope, package or product at an Airshipt store in the exact specification(product bought as described by shopper) and form(undamaged) it was meant to be shipped or carried.

You can cancel by visiting an Airshipt store or calling us. There may be negative impact/feedback left for such an action. Please think twice before accepting to carry a product or package.

Products: If you were carrying products, then Airshipt will not accept the products if your trip is cancelled.

Envelopes: If you were carrying envelopes, please go to your nearest Airshipt store and a store associate will take back the packages/envelopes. You will be liable for the safety and security of the contents inside the envelope so please always treat them with care when they are with you.

Products: Since the product is purchased by the traveler themselves, the traveler knows what is inside the product and where it comes from. Envelopes: Airshipt checks the content of envelopes before receiving from shippers and the traveler can check the contents before committing to carry the envelopes. Envelopes are transparent and our travelers can open the envelopes to verify the contents at the Airshipt store, in-front of an Airshipt associate.

Please go to your nearest Airshipt store and an Airshipt associate will take care of the rest, handing you the number of envelopes you had requested to carry.

Please check the product link, product price, quantity, special instructions(if any) before committing to carry and purchasing the product. If any information seems not okay, be it a wrong price or if price has changed, specifications are not clear - then do not commit to carry that product and do not make the purchase. Only carry products that have clear details. Once you upload the purchase receipt, we charge the shopper and unless the product is damaged or wrong, we do not refund the shopper and you always get paid the carrying fee and the price of the product.

Unfortunately, no you do not get reimbursed. So, please take care of the product as if it is your own. Please handle it with care and keep it safe. Our shoppers trust you with the shipment process and carrying the products safely. To maintain a safe, secure and a healthy peer to peer platform please take care of the product as if it is your own. Please handle it with care and always keep it safe during the trip. Deliver the product at an Airshipt store to complete a successful delivery.

Our shippers trust you with the shipment process and carrying the packages safely. To maintain a safe, secure and a healthy peer to peer platform please take care of the envelope and its content as if it is your own. Please handle it with care and always keep it safe during the trip. Deliver the envelope at an Airshipt store to complete a successful delivery.

To make sure we strive for the highest safety standards we need our travelers to be verified by biometric verification using their photo ID. This is applicable for all travelers who want to carry envelopes. This is not required for travelers who carry products. This varies country to country and is governed by the laws applicable to the country, the traveler is a citizen or permanent resident of. However, without being verified, no traveler can carry shipments. Airshipt uses the services of third-party companies for this verification process.

Airshipt Inc. is registered in the US in the state of Delaware and governed by US laws.

Our stores are our life blood. At Airshipt stores, you will be able to drop and pickup products & envelopes. Stores are here to help you if you are a:

> Shopper: You can collect your products from our store

> Shipper: You can drop off your envelopes at our store

> Traveler carrying products: You will drop off the products you are carrying at our store

> Traveler carrying envelopes: You will drop off the envelopes you are carrying at our store

> Booked your flight with Airshipt and have questions

Unparalleled customer support promise: Our associates will be able to help and answer all your questions here, ensuring the highest standards of customer service.

Our kiosks support our blood circulation and is at the heart of making international shipping easy and affordable. It will help us spread across cities, countries and ultimately continents at a cost-effective way, serving millions of customers with their international shipping needs. Airshipt kiosks are built for our shippers, fully digital, built with safe and secure materials. At an Airshipt kiosk, a shipper will be able to pick up envelopes and drop them off.

Not yet. We don’t have cash on delivery option, or we don’t accept cash for payment. We accept only digital payment which is easy, simple and secure.

Yes, we accept crypto payments, and you surely can pay via crypto currencies(that we support) given it is supported in your country and legal.

Unfortunately, no. Airshipt is an app-based platform only.

Please login in to the Airshipt app and go to the Menu tab. Under the Menu tab, please go to location and you will see all our store’s address. You can also view all our stores on our website, under the Locations tab.

Airshipt will never share any information with anyone or with any third parties without your permission. Please check our privacy policy for more details.

We accept Credit Card, Debit Card and Cryptocurrency payments.